TK
Thembela K

1 reviews | Active since Jan 2018

08 Mar 2018, 08:52

unreliable company to do business with

Miway phoned me to send my car for inspection at PG glass Nelspruit, I did so on 28 January 2018 and PG glass sent them the inspection report. To my surprise they keep sending me emails and smses telling me I should sent my car for inspection because I might face challenges when claiming. I responded to Miway several times with emails. but they never stop sending the smses. I have complained before about Miway for not responding to emails, seemingly communicating with emails to them is non existence because they just ignore them. but they want me to respond to their emails and smses.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply09 Mar 2018, 08:48
Official

Please accept our sincere apology for not getting things right and for any hassles we have caused you. Please be assured that this is not the MiWay way! An agent will be in contact with you shortly to discuss your concerns.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply22 Mar 2018, 15:47
Official

We understand your unhappiness and we apologise for any inconvenience we have caused you. Thanks for giving Madeline the chance to step and to explain the reason behind the messages sent to you and please be assured of our commitment to always deliver impressive service.

Please don’t hesitate to give us a call if there's anything else we're able to help with.

Kind regards,
The MiWay Team