kM
khanyi M

1 reviews | Active since May 2013

06 Feb 2018, 22:16

Unreliable

If you are currently insured with miway it would be wise to look for reliable insurance. I requested for road assistance in 2016 December they never came to my rescue to my surprise when I requested for my policy schedule this year they listed it to the incident that I have claimed for, how coz they never assisted me after I expected their assistance they rob people. December 2017 I made a claim to them they didn't approve all the things that needed to be fixed in the car because they just assumed it wasn't related to the incident that I have claimed for. And they just assumed that before I even explain my story what exactly took place in the day of the incident. Good people run away while you can from these people before it's too late. They are ***** and unreliable believe me

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Replies (2)
MiWay Insurance
MiWay Insurance's reply07 Feb 2018, 07:45
Official

We truly appreciate your feedback and we assure you that we take it very seriously. We will definitely have a look in to what happened here and provide you with feedback.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply07 Mar 2018, 09:22
Official

We’re sorry to hear that you feel this way and we understand the disappointment you must have felt when you got the policy document.

We can confirm that you have since been assisted - please be assured of our commitment to fix things when they go wrong and don’t hesitate give us a call if there's anything else we're able to help with.

Kind regards,
The MiWay Team

Best regards,