UNREASONABLE EXCESS

<p>Firstly, I would like to complement Nombuso N on the very friendly service she gave me when I initiated my claim.</p> <p> </p> <p>However, I am left very puzzled by the excess amount of R8 950 I had to pay.</p> <p> </p> <p>The driver of my vehicle was not a regular driver but the accident did not occur because of him. His inexperience in driving had absolutely nothing to do with the accident. Even if I was driving, the accident would still have happened. Now, I must pay an additional excess of R4 000 because he was not the regulary driver and had his licence for less than 2 years but the guy at fault unexpectedly drove into a stationary car? </p> <p> </p> <p>I mean, there was no way that anyone could have driven off because the robots were red and no notification was made by the driver of the car at fault to alert us that he was driving into the car. Now, if I was driving, as the regular driver, wouldn't I be hit also be that guy?</p> <p> </p> <p>Please help me understand.</p>