TC
Thembeka C

1 reviews | Active since Jun 2018

23 Mar 2021, 17:36

Unreasonable

I have 2 vehicles insured with miway first accident claim with the they reject it with an unreasonable conclusion that I could not take necessary precautions to prevent an accident. what is an accident? According to my knowledge its something or an incident that is unpredictable and its an unfortunate incident that happens unexpectedly and unintentionally, typically resulting in damage or injury. Mi way has definitely failed to consider the main factors of an accident. the reason I was given telephonic-ally without any proof provided by the investigator was that I had collided with the object while driving at a 97 km/hr in a 60 km /hr zone which to me remains unfounded without any proof that is accurate and precise. I am very disappointed with this insurance.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Mar 2021, 08:11
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.  Best regards, The MiWay Team