Unprofessional Service: Tshegofatso Leshiba

Unprofessional Service: Tshegofatso Leshiba I had the worst service on Saturday when dealing with Tshegofatso Leshiba. I booked the driver service and I hadn't received the information of the driver and i asked her for the details and she said they don't send the details. I sent her the msg I received from Miway saying I will receive the driver details before time and she seemed unbothered by that. I even went as far as telling her that I need these details so that I know who's picking me up and she was not interested. As a female in these times at that hour having different people come knock on my window was the scariest experience in my life. This Tshegofatso girl put my life at risk and didn't even care..I called the call centre and when she answered she said *Oohh You* then went on to say she doesn't have the driver details and cant send them I must just wait for 12.30 someone will come I even asked her do you mean to tell me I must just wait for a stranger to come and say they will drive me and she said yes.I even informed her that I will report her for this and she didn't care.. I called again and luckily got a very professional gentleman who said he will contact the company to send me the driver details and he did exactly that..He even called after to find out if I received the sms with the drivers details. Now this gentleman was very professional and did something Tshego said was impossible.. I don't expect such service from my an insurance company especially when people's lives are on the line..I need feedback on this complaint as this cannot happen to other females waiting for the service at night. I'm was not pleased with her non-challant attitude at all..