Unprofessional service

Item: MiWay Insurance
Rating: 2
Author: Phumudzo M

I went to the miway app on the chat and I was chatting to Thabi Sikhosana who in the end I find to be very unprofessional with so service at all. She just left the chat whole we were still busy chatting without my query being resolved.i was very upset with the manner in which rendered her service.

Helpful (0)

Replies (3)

MiWay Insurance's replyOfficial

09 Nov 2018, 17:50

We’re so sorry to hear that your recent experience with us has not been a pleasant one! One of our agents will be in touch to discuss your concerns with you in more detail and to see how we can make things right.

Best regards,
The MiWay Team

MiWay Insurance's reply09 Nov 2018, 17:50

Official

Phumudzo M's updateReviewer Update

09 Nov 2018, 18:48

Thank you and for the record I am happy with miway and ita sad when one doesn't receive an appropriate service .

Phumudzo M's update09 Nov 2018, 18:48

Reviewer Update

Thank you and for the record I am happy with miway and ita sad when one doesn't receive an appropriate service .

MiWay Insurance's replyOfficial

12 Nov 2018, 10:48

Thanks! We truly appreciate and value your feedback.

Best regards,
The MiWay Team

MiWay Insurance's reply12 Nov 2018, 10:48

Official

Thanks! We truly appreciate and value your feedback.

Best regards,
The MiWay Team