Unprofessional claim advisors

<p>I was in an accident on the 7th of May I then submitted my claim the following day which was handled by Makhosazana Twala. It took a week for them to process and approve me claim. On the 12 of May I got an email saying I must take my car to Danmmar Auto Body shop in Benoni where I was given a completion date of the 9th of June. To cut a long story short, I haven't received my car back. When I call the auto shop I get different stories everytime! I then decided to ask for help from my claims advisors Makhosazana Twala but after multiple calls to her and the call center which go unanswered, emails that don't get responded to and requests through the Miway app. I still haven't been able to get through to Makhosazana Twala or get her to call me. It's like Miway left me all alone to deal with the auto shop THEY chose to do repairs on my car. To add to that I was liable for the assess to my car which I was informed MIway will help me to claim back from the 3 party who damaged my car but still no word regarding the status of that. This is my first claim and I am getting the worst service it's like they forgot they even took my car to Danmmar auto shop or promised to recover my access from the 3rd party!</p> <p>The only time you get good service is when they signing you up but when you have a problem! You see the true colours of Miway! I mean how am I to recommend Miway to other people?!</p> <p> </p>