UNPROFESSIONAL AND FRUSTRATING EXPERIENCE I WOULD NOT RECOMMEND EAST COAST CUSTOMS AND MIWAY

miway i am writing this email toexpress my concern regarding the service i have received in connection with my car repairs firstly they have been very poor communication with miway thembile shude (claims) who only forwarded the email i sent to east coast customs and there was no communication even thou i sent the panel shop and email no communication what so ever as for zandile sokatsha from the legal department did not even contact me regarding the how far they have gone with the process

Poor workmanship, beading not installed correctly

Rear wheel alignment is totally off and is not road worthy / not safe to be driven on road

Pic 3 Wheel arch not aligned with door and seems to be alot of body filler used in preparation. Does not look good at all

Access of over spray found. In wheel weld and on suspension parts very unprofessional.

The Tazz decal is missing. Can check opposite side for decal variation

Can these please be inspected before car is ready for collection. If an alignment report could be done this would give me much more peace of mind. (print out of report requested) i would appreciate it if this matter could be reviewed

i am very upset about this as my car is at the panel shop from the 20 october 2025 and i have no transport for work which makes it difficult for me can this issue please be resolved as i am very frustrated with this whole situation

as a customer i feel i am being taken advantage of because i am a female and not treated fairly the communication has been poor and the quality of the paint work is unsatisfactory despite raising these issues they have not been resolved

AT THIS STAGE I REFUSE TO PAY THE EXCESS AS EAST COAST CUSTOMS DID AN UNPROFESSIONAL JOB