1 reviews | Active since Mar 2017
Unprofessional and Disappointing Service!!!
Lodged a claim with MiWay Insurance on the 21st December 2017 and the car was towed to RANDBURG Renew-it, all necessary processes were done and investigations were done! Good and well, I then received a confirmation email on the 04th of January 2018 that my claim has been authorized, and DENT DOCTOR RANDBURG being appointed to proceed with the repairs. Received a call from DENT DOCTOR RANDBURG on the 09th January 2018 that the car was with them and that I need to pay up access before they start with the repair. It is unbelievable that to this date my car is still with RANDBURG Renew-it! I was led to believe that my car is with DENT DOCTOR RANDBURG and repairs were underway. This is pathetic and extremely frustrating!!! Kaak service!!
Thanks for bringing this to our attention. We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
Thanks for bringing this to our attention. We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
We sincerely apologise for the inconvenience that has resulted because of this Ayanda! Sonto has since been in touch to discuss your concerns and has also confirmed that your car has been moved to the correct place. We urge you to give her a call should you need anything else.
Best regards,
The MiWay Team
We sincerely apologise for the inconvenience that has resulted because of this Ayanda! Sonto has since been in touch to discuss your concerns and has also confirmed that your car has been moved to the correct place. We urge you to give her a call should you need anything else.
Best regards,
The MiWay Team