CM
CHARMAINE M
1 reviews | Active since Aug 2018
05 Apr 2024, 13:18
UNPAID DEBIT ORDER DUE TO WRONG COLLECTION DATE
Our Debit order was declined because it was taken before the actual date agreed upon with Miway. I contacted Miway to inform them about the problem. I had a lady call me picking a argument with me that it was our mistake . Miway refused to take responsibility. There was NO COMUNICATION or correspondence regarding any change in our Debit order date from Miway.
In December 2023 we LODGED a claim for a cracked Windscreen and waited 2 months for the replacement because of a lack of communication between Miway and PG Glass and now this SERIOUSLY
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MiWay Insurance's replyOfficial
05 Apr 2024, 13:19It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply05 Apr 2024, 13:19
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team