NM
Nomawetu M
1 reviews | Active since May 2019
06 Aug 2019, 16:36
Unpaid claim
Their slogan says;do it Miway; which is the worst insurance I have ever encounter with;so heartless I am still staying with relatives after my house got burnt in april and Miway didn't want to pay claiming that my son burnt the house;I wouldn't encourage anyone to do bussiness with them
Helpful (0)
Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
06 Aug 2019, 16:45Oh no – this doesn’t sound right at all! We will be sure to have a look into what happened and get back to you with feedback. In the interim, we’d like to assure you of our commitment to always deliver awesome service and to fix things if they go wrong. Someone will be in touch shortly.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply06 Aug 2019, 16:45
Official
Oh no – this doesn’t sound right at all! We will be sure to have a look into what happened and get back to you with feedback. In the interim, we’d like to assure you of our commitment to always deliver awesome service and to fix things if they go wrong. Someone will be in touch shortly.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's replyOfficial
13 Aug 2019, 08:22Thank you for your note. We have heard back from our internal Disputes team who have advised that feedback was sent to your legal representative. Should you need anything else going forward, please get in touch with your legal representative.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply13 Aug 2019, 08:22
Official
Thank you for your note. We have heard back from our internal Disputes team who have advised that feedback was sent to your legal representative. Should you need anything else going forward, please get in touch with your legal representative.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
NM
Nomawetu M's updateReviewer Update
13 Aug 2019, 10:15That doesnt change the fact that you failed; I have been left with nothing staying at people's houses whilst I have an insurance for sonething like this but now Miway assumed that my son burnt the house without any proven evidence;and how on earth he would do such;to his own home; surprisingly Miway also cancelled my policy without any explanation; what surprises me they debit after that: so I don't know how they run their bussiness
NM
Nomawetu M's update13 Aug 2019, 10:15
Reviewer Update
That doesnt change the fact that you failed; I have been left with nothing staying at people's houses whilst I have an insurance for sonething like this but now Miway assumed that my son burnt the house without any proven evidence;and how on earth he would do such;to his own home; surprisingly Miway also cancelled my policy without any explanation; what surprises me they debit after that: so I don't know how they run their bussiness