GM
Gwagwa M

1 reviews | Active since Aug 2017

10 Aug 2017, 13:05

Unpaid Claim

<p>I have made a claim with Mi Way last year november of my ****** car and later received an SMS telling me that my claim was rejected becaused I had areas with the tracker of which that account was settled with the trecke. The most disgusting thing is for Mi Way to sent me an SMS instead of phoning and speak to me personal. These people confirmed that the claim is genuine and the car was ****** but refused to pay. The most painfull part is never missed any premium payment with Mi Way. I have tried to communicate with Mi Way recently but no respond on the issue.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply10 Aug 2017, 13:29
Official

We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply11 Aug 2017, 14:35
Official

Thanks for taking the time to comment Gwagwa!

William has since been in touch to discuss your concerns. He’s also explained what to do if you’re still unhappy with the outcome of your claim. Please give us a call should you need anything else.

Kind regards,
The MiWay Team