******** Debit order

My Name is Emily Moliki <br> I have a concern regarding Miway insurance company, Since i joined them, i have never received quality service.<br> in so many instances i have queries, i will be taken from one pillar to post, in May 2015 i was involved in an accident, i was told to pay access fee that will claim back and be refunded, up until today nothing happened, what a bad an poor service. Now what is worse is they have debited my money ********ly, on the 14 Nov 2015 R1964.55 was debited, on the 30 Nov 2015 R482.10 was debited again now on the 15 Dec 2015 R1964.45 was debited. On the 16 Nov 2015 I called miway to Enquire and i was told that they cannot see the money debited on their side i immediately cancel the Policy with them because they are tempering with my Bank Account without my permission. Even today 17 Dec 2015 i called they still denying that the debit that was done on the 15 Dec 2015 it is not showing, it is only the R482.10. I have reversed all the above mentioned money and miway must pay the bank charges. I have sms notification as a proof. This is a total *****.<br>