AP
Astrid P
1 reviews | Active since Mar 2020
29 Sept 2020, 11:16
Unhappy with service
I have just joined Miway. According to the policy I am supposed to pay a prorata fee which they deducted. A second prorata was deducted. I am not sure if they don't see that they debited my account twice. I am awaiting a call from them. But so far they did not return the second prorata fee.
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MiWay Insurance's replyOfficial
29 Sept 2020, 12:54We are very sorry to hear of your frustrating experience. We’ve passed on your message to the relevant team, and they’ll be in touch with you soon. In the meantime, we’re so sorry for the hassles you’ve gone through.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply29 Sept 2020, 12:54
Official
We are very sorry to hear of your frustrating experience. We’ve passed on your message to the relevant team, and they’ll be in touch with you soon. In the meantime, we’re so sorry for the hassles you’ve gone through.
Best regards,
The MiWay Team
Best regards,
The MiWay Team