WD
Warren D

1 reviews | Active since Oct 2023

12 Oct 2023, 09:02

unhappy with response from Miway

Hi,

Please call me. I ask for you to call me 5min and to call me back but you have not.

Please call me this is very very urgent. I need the letter to check the car and when is the cars paperwork going to be sent to me. I need this sorted out today. The lady from customer services was going ro give me feedback on my complaint can you get her to call me.

This is getting ridiculous now. I must beg for a call from you and I must beg to get a letter to release my car from rare and j must beg for the cars paperwork. What is going on there. Miway wants my money but when need yr help it it is a mission. I find this very unprofessional . I will go back to hello Peter and tell them what it happening so everyone can see why not to sign up with miway as u get treated like you a crime and wat Miway money.

I want a call by 8am. i have still not had feedback from them. i feel that they are not interested in helping by sending my paperwork back or calling me back about the release of the car and the paperwork. the lady from customer services called me monday and have not heard from them since.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Oct 2023, 09:03
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team