DS
Daniel S

1 reviews | Active since Feb 2019

21 Feb 2019, 16:47

Unhappy with MiWay insurance

I just recieved a sms from MiWay that I need to send pictures of my vehicle to complete inspection. On 2019/01/10 I bought the said vehicle after informing MiWay that I bought this vehicle they then said a inspection must be done to complete insurance. I downloaded the MiWay app on my phone and completed the inspection with pics as per inspection. I was then informed inspection was complete vehicle is now fully insured. About 60min ago I recieved a sms from MiWay that I need to send them pictures of my vehicle to complete the inspection. Now I ask you i drove the vehicle from western cape to Durban being under impression that my vehicles was insured. If I had a accident and wrote my vehicle of they would have said so sorry but vehicle is not insured. This is so annoying really and I even wrote a review stating the so is so easy and painless to use and now this. REALLY!!!

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply21 Feb 2019, 16:50
Official
This is not on and we’ll be sure to get to the bottom of what went wrong. In the interim, please accept our sincere apology for any upset you have experienced. An agent will be in touch shortly! Best regards,
The MiWay Team
DS
Daniel S's update21 Feb 2019, 16:58
Reviewer Update
Thank you. I have just send all new pictures of my vehicle.
MiWay Insurance
MiWay Insurance's reply22 Feb 2019, 08:14
Official
Great stuff! Thanks for the feedback.   Best regards,
The MiWay Team