JC
Jamie C
1 reviews | Active since Oct 2020
23 Oct 2020, 14:02
Unhappy Will cancel
I am not happy with the service Miway has provide me. I have a debit Order date of the 1 ste of every Month . My account has been debit on the 23 October 2020 that i did not agree upon . They are refusing to give me a refund on my account . As the account should have only been debited on the 1 of November 2020 i have asked a manager to phone me back and still have not received any Communication from any one at Miway.
The money was intended for Doctors Visits (as i am a 34 weeks pregnant ) that i would be able to do now as no one is getting back to me on this matter.
Not HAPPY AT ALL
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MiWay Insurance's replyOfficial
23 Oct 2020, 16:01We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply23 Oct 2020, 16:01
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team