SS
Shameemah S

1 reviews | Active since Jan 2020

24 Aug 2020, 11:07

unhappy service

Good morning,

Trust that you are well.

I have been trying to get hold of Miway insurance. The phone has been put down twice in my face, using my own airtime. On the mobile App I have asked Miway to call me back. I received two sms saying they trying to call me but no called.

I need to resolve my issues

My car has been by the service provide to get fix, I service provide that you have recommended. I receive my car 3 later. 1. First they said authorisation took long on Miway side 2. Then they were waiting on parts 3. Mention my roof was gonna be replace with a new roof. 4. I get my car 3 week later and there are over paint on windows 5. Markeds undone 6. Bubbles on the car 7. My aerial came back skew 8. I sent on email on Saturday no response

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Aug 2020, 11:27
Official
This is unacceptable, and we apologise for the inconvenience and frustration you have experienced. Your feedback has been escalated and someone will be in touch shortly to sort this out!
 
Best regards,
The MiWay Team