Unhappy NO Feedback

I cancelled my insurance (Car insurance) with miway, after speaking to two different call centre agents could not remember the names the once consultant then tried to sell me accident cover this is after a 2 hour call -MiWay should pay me back, I have told him I would like to cancel my car insurance he then stated that I need to provide a 30 day notice to cancel my short term insurance this took place the 20th of Feb my debit go's off the 26th Feb I know for short term insurance you can cancel before debit date.<br> <br> However spoke to Ricardo Zaal from miway and he stated the debit order will not go off and the cancel date will then be the 25th Feb. BUT MiWay still debited my account and after phoning them again waited another hour to actually get this sorted the paper work on their side stated 25th March the letter that I have is date 25th Feb.<br> <br> I am still waiting on feedback from Ricardo to tell me when they will be able to refund my money.<br> I am so disappointed with MiWay as they give no feedback and after all I think they should refund me and pay my miway bonus that would have been in the month of March...<br> <br> MiWay should just get better service of feedback their sessions