SA
Shiraz A

1 reviews | Active since Apr 2024

11 Apr 2024, 20:26

Unhappy Miway Client

Our business vehicle was struck by lightning on 21st February 2024 at our customer depot with security and witnesses present. As one can imagine, people there were shocked and scared to witness such an event as the bolt of lightning struck the vehicle and hit the concrete driveway. Miway has not interviewed any witnesses at the depot to date.

Miway was informed of the incident and requested the truck be towed to one of their premises for assessment and repairs Thereafter it took Miway approx. 1 month to send a report to indicate the battery caused the damages and not lightning and refused to repair the vehicle.

Beware of such ************ companies out there, we currently losing money and our debt is increasing with no sight of the vehicle being back on the road.

Miway has no issues with collecting out premiums but refuse to payout our claim.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply11 Apr 2024, 20:27
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team