TM
Tsholo M
1 reviews | Active since Nov 2016
11 Dec 2018, 12:12
Unhappy customer
I have contacted miway now, and I have spoken to Obakeng who advised that he will assist me. I wanted to find out about the name drop reward that I suppose to receive in September till to date now, He put me on hold for 18mins then the call got terminated.
Please miway advise if the reward for name drop is valid cos since I have contacted you more than 3 times for this I am not getting any joy.
Helpful (0)
Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
11 Dec 2018, 12:15We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly! Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply11 Dec 2018, 12:15
Official
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly! Best regards,
The MiWay Team
The MiWay Team
TM
Tsholo M's updateReviewer Update
11 Dec 2018, 12:18I will be waiting for feedback.
Thank you.
TM
Tsholo M's update11 Dec 2018, 12:18
Reviewer Update
I will be waiting for feedback.
Thank you.
MiWay Insurance's replyOfficial
18 Dec 2018, 08:42We believe that Inno has been in touch to assist - please let her know if you need any further assistance!
Kind regards,
The MiWay Team
Kind regards,
The MiWay Team
MiWay Insurance's reply18 Dec 2018, 08:42
Official
We believe that Inno has been in touch to assist - please let her know if you need any further assistance!
Kind regards,
The MiWay Team
Kind regards,
The MiWay Team