unhappy client of Miway,poor service.

Miway is such useless service provider,had an accident in February and it was caused by third party ,we went to the policy station and did the accident report and the sketch.the claim was processed and the car was fixed.now Miway is supposed to recover the money from the third party's insurance,the problem here is they keep calling me and ask me the description and sketch of how the accident occured.this was done in feb and they have the case number and could request this from the police.they are such useless and luckily my contract with them expires next month.