LS
Lebogang S
1 reviews | Active since Nov 2015
19 Aug 2024, 11:23
Unhappy Client
Since I joined MiWay in 2015 I was never treated like this, firstly I claimed on the 16/07/2024 till to date the claim is not resolved fully but instead I receive the email informing me about the increase on my premium, so now it means every time when I claim the premium increase is no longer reviewed yearly. I feel that this is gonna affect my good 9 years relationship with MiWay.
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
19 Aug 2024, 11:24It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply19 Aug 2024, 11:24
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team