Unhappy client

I submitted a claim which was approved. The claim was based on a report from the dealership. When instructing the panelbeater, Miway did not follow report from the dealer. Everything got messed up, wrong parts were replaced. I informed Miway about this and a Happy contacted me, requesting report from the dealership once again. I sent the report, even ccd more people but still have not received any response from the insurer. The more I drive this car the more damage may occur. Will Miway pay for other damages caused by this minor one which they failed to fix????