unhappy client

After speaking to the miway customer care consultants for the past week I'm still waiting for the supervisor/manager to return my call. I have been with miway for 5 loyal years I am in the process of purchasing my new vehicle, after getting numerous quotes from other insurance companies it proved that those companies would be a cheaper option. After being with miway for several years I would like to understand why those quotes can't be matched. I have had no joy what's so ever with regards to customer satisfaction I'm extremely unhappy with the fact that nobody has the decency to even call me back. Previous to this I held miway with high regard and even referred people to them to be treated this way has left me very upset and angry....