unhappy Andre

soo after a ongoing protracted battle with MIway I have decided that enough is enough, . since they are the experts and messed up by not offering me shortfall cover i am expected to just accept the 2100 rand toward the shortfall and the 3000 rand single vehicle accident excess back and this after speaking to about 5 or 6 different consultants. Don't you know you Jobs are you that *********** , You as the insurer are liable since YOU did not offer it to me, YOU are the experts not me YOU should know better !