Unhappy about the bodyshop you emplyed to fix my car

I was disappointed with the level of service provided, as it did not meet expected standards, specifically regarding the repairs of my car. To help you investigate this matter, I have included my claims number C*** for your reference. I had submitted my car to be fixed at Jocks auto body, the body shop you refered to me, on the 9th of March. It is now the 12th of April and my car has till not been fixed. I have called numerous times I have pleaded and beeged them to keep me updates and each time excuses were made. I have asked them what went wrong with the time frame they quoted, 3 weeks, and their excuse was that they had received substandard parts for my car and were wating for better ones. then the cars repairs were delayed for easter weekend. This is unacceptable, and I will be logging complaints on every plat form i can find untill I received my car back in pristine condition. and then ill switch my insurance to some one else, since Miway aparantly can not contract dlbody shops who deliver quality work or even deliver on the quots (promise) they have made.