sV
san V

1 reviews | Active since Apr 2012

07 Sept 2018, 10:03

Unhappy about service

It's with great disappointment that I write this letter I just found out that miway has said that they have cancelled my policy and this was told to my current insurance. I have sent an email stating that I will cancel my policy as I was told that I had to give a months notice for my policy my last payment being August 2017 for cover September 2017. According to my current insurance my policy was cancelled March of this year and back dated to October. I am considering contacting the obudaman because I am extremely disappointed with them.

0
Replies (4)
MiWay Insurance
MiWay Insurance's reply07 Sept 2018, 10:23
Official

We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. We have passed your feedback on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply10 Oct 2018, 15:49
Official

Thank you for taking the time to write to us! Khulu has been trying to get in touch but has unfortunately been struggling to reach you.

We urge you to give us a call as soon as you have a minute? Thanks!

Best regards,
The MiWay Team

sV
san V's update18 Oct 2018, 15:47
Reviewer Update
Hi Goodday till date nobody has tried contacting me from miway so I don't understand why they say someone tried calling me. Please email me on my email address and I will reply with the contact number. Regards
MiWay Insurance
MiWay Insurance's reply19 Oct 2018, 09:18
Official
We have passed your message on and Khulu will be in touch shortly to assist you.
Best regards,
The MiWay Team