Unfinalised claim

<p>On the 26th February 2017 I was involved in a car accident. The 27 Feb 2017 I lodged a claim with the insurer Mi Way. They came to collect the car on the 7 March 2017. On the 9 March the car was accessed and deemed a write off. On the 13March they collected the car keys and natis because they wanted to auction my vehicle. They confirmed to have received everything and would finalise the claim before Friday 14April. I have been patient with them and regard their services unacceptable and pathetic. I am failing to get hold of Palesa Moritsi whom was assisting with the claim. I tried to call several times and left emails but no response till today . I've been frustrated with out a car for two months and battling to get to work .If you thinking of joining an insurer, I advise stay away from Mi Way. </p> <p>Claim number C826894</p>