XT
Xolisa T

1 reviews | Active since Nov 2020

10 Nov 2020, 08:06

Unfairly Rejected Claim

Worst experience ever, rejected my claim even though I expressed the reasons why my accident happened. Should I have arrived late at work I was going to get dismissed for late coming and fatigue had a huge impact in the accident, couldn't stop in middle of nowhere as I was rushing to work to be on time. it even went further as for them asking my bank statement for that particular weekend to see if I had not purchase alcohol and there wasn't any there were no substances or alcohol found in my system or in the vehicle. I sent the bank statements and I did mention that fatigue had a huge role in the accident I was not negligent the time the accident happened.- I thought insurances were there to assist clients instead of breaking them to the core.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Nov 2020, 08:12
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around. 
 
Best regards, 
The MiWay Team