Unfair Treatment

Back in February 2023, I was involved in a car accident that damaged the whole passenger side of my vehicle which was caused by one of Miway's clients. I submitted a Third Party Liability claim which took 2 months for them to process. The damages exceeded the value of my vehicle as indicated by quotations submitted then they told me that it is uneconomically repairable . A lady named Zanele Tiba, who works in the claims department informed me that they can only offer me R4000 after there assessments. What does not make sense to me is her accusing both parties for negligence on the road when records clearly state that their client admitted on record that indeed it was his fault. This is a clear indication of her insulting my intelligence by trying to convince me to accept an offer that is nowhere near enough to resolve the issue at hand. All of this makes me wonder, for a company that has been in business for more than a decade, how many South Africans have they actually helped in cases like this. Any normal person would see this as an act of foul play which goes against the vision and mission statement of their entity.