TD
Teboho D

1 reviews | Active since Apr 2018

26 Apr 2018, 14:21

Unfair business transaction

After being a faithfull client for more than 10 years with Myway insurance for the first time i claim i was told to pay R1100 for the windscreen that cist R1400. They annually increased my premium and access without informing me. Even though they acknowledged that it was their mistake they said access is non negotiable. Im hurt and disappointed from the service i receive. Considering the fact that i never claimed from them.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply26 Apr 2018, 14:40
Official

We are truly sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply07 May 2018, 12:55
Official

Thanks for taking the time to comment. Kgomotso has since been in touch to discuss your concerns in more detail, and she’s also explained what to expect moving forward on your claim.

Please give us a shout should you need anything else.

Kind regards,
The MiWay Team