Unfair Assessment from MiWay Insurance

MiWay refuse to pay for my car damages and taking their client's side. Even though my car is equipped with side sensors to avoid their client's version and also the damage on my car proves my version of the accident. I was bluntly told by (Ms Sam Gumbi) that both versions are probable and they are taking their client's version and wont pay, which proves they never intended to pay from the beginning. When I questioned this: I was told to bring a witness (while I was driving alone to work) or bring camera footage, which is non existing