SJ
Shireen J

1 reviews | Active since Feb 2011

17 Feb 2016, 07:16

Unfair and lenghly payout of claim

21 Dec 2015, my dad and I was involved in an accident. Woman drives into the back of us, while we are standing at red traffic light. The 4x4 of course had no damage, but my parents car had a smash on the right hand side. Since said date, we were staggling to get settlement from the insurance, and the settlement value is much less than quotes for reparing work would be. This insurance uses legal jargon to justify their decision but leaves my pensioner parents with no other choice but to take their pathetic settlement. The woman that drove into my dad, should no sympathy either, to speed up the process.<br> The settlement valuation sent by Miway Insurance in this matter leaves a bitter taste in the mouth to the affected 3rd party given the superlative marketing adverts seen by the public in media. True sense of what unfolds in reality versus what is advertised. Shocking to say the least.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply19 Feb 2016, 13:12
Official
Hello MATTMICHE,

We hear you and we understand your frustrations and we're sorry for the way you're feeling about the outcome of your claim!

Marietjie has since tried calling you to discuss your concerns with you in more detail and she again had a look at the claim. Unfortunately, our decision remains unchanged.

Please don't hesitate to give us a call if you have any further questions or if you need help with anything else!

Kind regards,
The MiWay Team