AS
Amorette S

1 reviews | Active since Jul 2010

22 Mar 2016, 15:21

********* Practice

After desperately attempting to get a MIWAY policy and having to deal with three sales agents, i still have not received my policy details,My ID number is not valid on the MIWAY App, so i cant even attain self-service and MIWAY Have taken my banking details and i have been informed that I will be billed an Admin fee<br> <br> So my question - who gives me all these details considering the SALE is over and your SALES department have shown no care for treating me fairly, who will send me my policy documentation, am I not to process my vehicle through an inspection process? <br> <br> Is there no after sale process??? Am i just a number on your books rather than a paying client who requires to be treated fairly?

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Replies (1)
MiWay Insurance
MiWay Insurance's reply01 Apr 2016, 15:59
Official
Hello Amz888,

Please accept our sincere apology for not getting things right initially and for any hassles we have caused you, and please be assured that this is not the MiWay way! We have since been in touch to fix-up your joining fee issue, and we thank you for giving us another chance to make things right.

Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!

Kind regards,
The MiWay Team

Best regards,