LB
Liezl B

1 reviews | Active since Feb 2018

27 Feb 2018, 13:21

********* Company

What nonsense is this that they are stating about giving 30days notice??????? I did not agree to this, firstly they increase my premium with nearly 50% and when i cancel they state that I CANT as i need to give 30 days notice apparently this is a thing that IS somewhere in the fine print on my policy schedule! nonsense I AM CANCELING AS 1 MARCH 2018! We can take it further to the Ombudsman as this is ********* of your company

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply27 Feb 2018, 13:29
Official

Thank you for taking the time to write to us. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply15 Mar 2018, 11:31
Official

We are sorry to hear that our service has left you feeling down and undervalued - we assure you that we didn’t mean to upset you. Innocentia has been in touch to explain the cancellation procedures

Please let us know if you need help with anything else!

Kind regards,
The MiWay Team