********* client support

I was in an accident with a MiWay Client, the gentleman drove into my vehicle, I have all his particulars and contacted his insurance, I filled in my claim forms I received from Miway but could not get a claim number from the MiWay Client because he refuses to pick up his phone when he see me calling. I contacted Miway who refuses to assist because they state that I should get the claim number from the client. i am disgusted in the way they are dealing with me and as a ex client from Miway I will keep it that way and wont recommend anyone actually dealing with them because this is total ********* behaviour, and I'm going to pursue this matter further, which will have legal implications to their Client as well as MiWay as this seems to be the way they conduct their business.