SH
Siphiwe H
1 reviews | Active since Jan 2022
08 Oct 2022, 13:08
********* behavior by Miway Insurance- Misrepresentation of facts in order to obtain sales
Miway insurance approached me telephonically on 04 October 2022 and offered me car insurance. I was quoted a premium of R2 457-76 and I accepted, 3 days later the premium rose by 37% to R3 375-54. I have been ******* into taking the policy by the misrepresentation of facts by Miway insurance. Truly ********* behavior and desperation for sales.
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Replies (3)
MiWay Insurance's replyOfficial
09 Oct 2022, 18:04We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
MiWay Insurance's reply09 Oct 2022, 18:04
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
SH
Siphiwe H's updateReviewer Update
12 Oct 2022, 11:123 days later, the matter is still not resolved. Instead of Miway contacting me, I reached to them and they’re transferring me from pillar to post. I have never seen such an arrogant company.
SH
Siphiwe H's update12 Oct 2022, 11:12
Reviewer Update
3 days later, the matter is still not resolved. Instead of Miway contacting me, I reached to them and they’re transferring me from pillar to post. I have never seen such an arrogant company.
SH
Siphiwe H's updateReviewer Update
16 Oct 2022, 21:31I have cancelled the policy and regret ever associating myself with Miway insurance. A mistake that will not happen ever again!
SH
Siphiwe H's update16 Oct 2022, 21:31
Reviewer Update
I have cancelled the policy and regret ever associating myself with Miway insurance. A mistake that will not happen ever again!