EM
Ernestacis M
1 reviews | Active since Sept 2018
12 Aug 2021, 11:42
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This is very unprofessional, we requested i call back from mi way insurance and to our surprise they call us. But as we answer the phone the agent is talking to her colleagues and laughing ridiculously so loud and drops the call.. Then again calls us again maybe 2hrs later and as we answer she explains her name (Nthando) and i say but you called us this morning laughing so loud and hanged up on us. Well she without even saying anything hanged up again... WOW i was surprised so no thanks please remove or details we will go with a different insurer
Helpful (0)
Replies (2)0
Replies (2)MiWay Insurance's replyOfficial
12 Aug 2021, 15:21We’re incredibly sorry to hear about your upsetting experience and we’d like to assure you that this is not the MiWay way. Your message has been escalated to the right team and someone will be in touch soonest to see how we can sort this out.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply12 Aug 2021, 15:21
Official
We’re incredibly sorry to hear about your upsetting experience and we’d like to assure you that this is not the MiWay way. Your message has been escalated to the right team and someone will be in touch soonest to see how we can sort this out.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
EM
Ernestacis M's updateReviewer Update
12 Aug 2021, 15:24No thanks no need to call me..
EM
Ernestacis M's update12 Aug 2021, 15:24
Reviewer Update
No thanks no need to call me..
