MM
Mareli M
1 reviews | Active since Jul 2014
14 Aug 2023, 17:10
UNDER INSURED INCOMPETENCE
New day, new miway joke...
Phoned miway to cancel my policy as of the 1st of September, while I shop around... so the lady has to confirm all my details AGAIN... picks up on an error that theynlisted my husband as working from home... Not even in covid did he work from home. NOW they want to charge me more for the remainder of August while I'm canceling... THE CHEEK of incompetence is blowing my mind!
Side note... they also had to "update" my policy in May after I had to inform them MULTIPLE times, since January about my number plate...
Always cutting corners, doesn't pay out claims and then realise that theyve UNDER INSURED me on the day that I'm canceling!
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MiWay Insurance's replyOfficial
14 Aug 2023, 17:11We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply14 Aug 2023, 17:11
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team