LK
LUNGA K

1 reviews | Active since Apr 2015

14 May 2015, 16:03

UNCARING , POOR SERVICES AND EMPMTY PROMISES

MIWAY IS FAILLING ME DISMALLY, I REPORTED MY DISSATISFACTION NUMEROUS TIMES, BUT ALL I GET IS EMPTY PROMISES. I HAVE SINCE SENT THE CAR TO AA SO AS TO GET PROFESIONAL REPORT, BUT IT SEEMS LIKE I WONT GET ANY JUSTICES. I HAVE KINDLY ASKED THEM IF THEY CANT REPAIR MY CAR WHY DONT THEY GIVE ME REPLACEMENT CAR OR SIMPLY WRITE THE CAR OFF, BECAUSE THE JOB DONE BY V&R AUTO ON MY CAR IS FAR FROM BEING GOOD. I HACE SINCE SENT THAT REPORT FROM AA TO MIWAY COMPLAINTS BUT ITS A SILENT RESPONCE THAT I GOT. THIS IS THE SECOND COMPLAINT I AM SENDING HOPE IT WILL MAKE DIFRENCE.<br> <br> LUNGA KANTOLO<br> REF

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply15 May 2015, 12:29
Official
Hello lungakantolo,

We need to unconditionally apologise for any inconvenience you've experienced! Ruan has since called to discuss your concerns with you in more detail and he's arranged for another service provider to attend to the repairs ASAP!

Sorry again for any hassles and please shout if there's anything else we're able to assist with!

Kind regards,
The MiWay Team