MD
Mehluli D

1 reviews | Active since Jun 2015

09 Apr 2024, 10:07

Unauthorized use of personal data by Miway and BLDS

I am faced with a grave issue concerning Miway’s unauthorized use of my personal data. Since 2017, they have engaged in the ********* practice of acquiring and subsequently selling my information, which they obtained from the BLDS, for their financial gain. This has been done without my explicit written consent, a blatant disregard for my privacy rights. Despite acknowledging their actions, BLDS and Miway has profited from my data without my authorization. Their current stance is one of indifference they have ceased responding to my emails and are blatantly ignoring my attempts at communication. Furthermore, the BLDS has expressed a dismissive attitude, indicating that they are unconcerned with my situation and implying that I am powerless in this scenario. This lack of accountability and respect for individual privacy is deeply troubling and unacceptable

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Apr 2024, 10:09
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team