LS
Lea S

1 reviews | Active since May 2016

24 Dec 2016, 10:51

Unauthorized deduction

<p>Myway is pathetic ,they increased my debit without calling me I called them and they told me that their teAm leader will call me he called me i told him my story he promised to call me and he never did,every time when you call they will take your number to ask the team leader to call he never did, I told them to cancel my insurance which they never did and I also went to my bank and cancelled the debit order and now they opened another debit order to my bank ,who authorized them to do that ?i have to pay unpaid funds worth 400 hundred they went into my account 4times even if I call them to cancel they still go in my account ,who will pay for all those unpaid funds?If you ever get into my account again I will sue you that's a promise from an angry customer .stop forcing people to take what they don't want .my policy number ********** 9</p> <p> </p> <p> </p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply28 Dec 2016, 08:43
Official

We're really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply28 Dec 2016, 14:18
Official

Thanks for bringing this to our attention and we are so sorry for upsetting you - we assure you that it is never our intention to do so. Mmathapelo has been in touch to confirm cancellation of your policy and to let you know what we need to refund the incorrect charged amount.

Best regards,
The MiWay Team




Best regards,