LF
Lenishia F

1 reviews | Active since Mar 2025

25 Mar 2025, 10:58

Unauthorized Debits and ******* transactions

Their sales consultants called me and shared information about their insurance products.

As she spoke she asked for my details, I asked her why did she need my email address and banking details, as I am merely listening to their products and will decide whether I will take Miway insurance.

She informed me that the details are for their systems so that when I do decide to accept their insurance offers my details are already confirmed on the system.

Today I got a notification mo my have been debited from my account without my permission, confirmation or authentication.

This is *******. How do I pay for something g I do t even use, or agreed to. This is injustice to people who work hard for their money just for insurance companies to come and take without proper authentication and agreements.

Beware of these insurances especially Miway Insurance

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Mar 2025, 10:59
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team