SD
Siphiwe D

1 reviews | Active since Jan 2014

17 Nov 2021, 08:49

Unauthorized debit order

I don't understand how MiWay decides to run a debit order on my account before the date of the actual debit order I had chosen on my side. Now I have incurred charges for a bounced debit order and besides the money, now my account shows that there was bounces debit order, which looks bad on my credit profile. I really don't know who authorized this debit order which has ****** inconvenienced my big time!!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply17 Nov 2021, 09:25
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around. 
Best regards,The MiWay Team