fP
francois P
1 reviews | Active since Aug 2015
01 Jul 2020, 23:14
Unauthorized debit order
On the 25th a debit order of R1855.50 came off from my account. I went to my bank to dispute it and they said it was miway. Today on the 1st it went off my account again using miway as a reference. I have no policies with your company and someone is using your name to debit my account without my authority. Either you find out what is happening or i will have no choice to make a case of ***** against your company.
Capitec: Debit Order -R1855.50 from SAVINGS ACCOUNT; Ref MIWAY ***NAEDO DR 19487
Capitec: Debit Order -R1855.50 from SAVINGS ACCOUNT; Ref MIWAYCOLLE***INS PREM 1
This is my sms notification from my bank. This is going to be a bad reflection on yout company. Please contact me asap
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MiWay Insurance's replyOfficial
02 Jul 2020, 08:08Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply02 Jul 2020, 08:08
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out. Best regards,
The MiWay Team
The MiWay Team