1 reviews | Active since Jun 2016
Unauthorised debits on my bank account by Miway car insurance
<p>Hello Peter </p> <p>My name is Thabiso Makgetha. ID number ********** 502081</p> <p>I need help with Miway insurance company. They are putting a big dent on my credit record and for the past three months I have been paying bank charges close to R1000. I instructed Miway to cancel my car insurance with them 3 months back. But for the past three months they try and debit my account. They always try and debit my account on the 27th, 10th and 7th of each month. Everytime they debit and there are no funds I get charged R150 on each debit that is unpaid. I want them to stop debiting my account and pay me all my bank charges for the past three months. They even tried debiting me this past Friday on the 26th of August 2016. Please help me. I have called them and send them emails to tell them to stop debiting my account but they still do.</p>
We’re so sorry for upsetting you, and we assure you that it is never our intention to do so. Inno has been in touch to confirm cancellation of your policy and to explain how we’re able to speed up your refund for the incorrect charged amount.
Thanks for giving us a chance to make things right and please give us a shout if you need anything else!
Best regards,
The MiWay Team
We’re so sorry for upsetting you, and we assure you that it is never our intention to do so. Inno has been in touch to confirm cancellation of your policy and to explain how we’re able to speed up your refund for the incorrect charged amount.
Thanks for giving us a chance to make things right and please give us a shout if you need anything else!
Best regards,
The MiWay Team
