1 reviews | Active since Feb 2013
Unauthorised debits by miway
I have cancelled my insurance with miway in February 2017 because of bad service telephonically and with a written email about my cancellation of my policy with them, but they seem to not want to accept my cancellation or send me confirmation letter to that effect. My problem is, even now in august 2017 they are still debiting my account monthly and I keep on reversing the debits as they are unauthorised and ********** in my view and I am not ready to close my bank account because of them.
We are really sorry to hear that your experience with us has not been a pleasant one. We've passed your message on and someone will be in touch to discuss your concerns.
Best regards,
The MiWay Team
We are really sorry to hear that your experience with us has not been a pleasant one. We've passed your message on and someone will be in touch to discuss your concerns.
Best regards,
The MiWay Team
We'd like to apologise again for letting you down and assure you that this is not the MiWay way!
Thanks for giving Adelaide another an opportunity to step in and please don’t hesitate to give us a call if you need help with anything else!
Best regards,
The MiWay Team
We'd like to apologise again for letting you down and assure you that this is not the MiWay way!
Thanks for giving Adelaide another an opportunity to step in and please don’t hesitate to give us a call if you need help with anything else!
Best regards,
The MiWay Team