NP
Natasha P

1 reviews | Active since Dec 2018

10 Sept 2019, 15:02

Unauthorised Debit Orders

Good day

My account was debited with an amount of R440.77 for 3 months this is very unacceptable as i have an email on the 3rd of June that i sent stating that i am not taking up the policy. Could you please cancel and refund my money please.

Thank you!

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply10 Sept 2019, 15:13
Official
Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. We have passed your note on to our client services team and someone will be in touch to rectify.

Best regards,
The MiWay Team
NP
Natasha P's update01 Oct 2019, 13:15
Reviewer Update
Im still awaiting for someone to call and again my account was debited. I will be logging a claim with the ombdusman now.