Unauthorised debit order in my account - debited twice and 2nd debit order left my account on an unpaid policy ***1

<p>I recently moved my insurance to Miway for my 2 cars and the debit order amount came to R1747.17 for both cars . On the 30th of May , Miway debited my account for an amount of R1476.76 which was short by R270,41 . On the 7th of June morning I received a message from Miway saying that my debit order was not successful and I will not have cover . Upon checking my bank statement I discovered that Miway tried to debit R1747,17 from my account on the 2nd of June which I do not know why was that done . I did not have enough funds on that account as all my debit orders had already gone through and this left my bank account with an unpaid which I find it very unacceptable as I have ensured that I always make sure that my account do not have the unpaids but now this happens because of Miway . When I called this morning 07/06 to enquire about this I was assisted by Aron Sirwali who said they were going to send me the letter of apology .</p> <p>The letter came and it has the incorrect debit order date . I asked about the R270.41 which was shortbilled on my account , I refuse to pay that amount because why did their system raise the less amount .</p> <p>I now have to sit and start all over again with rebuilding my profile again after having had the unpaid debit order because of the system error of Miway .</p> <p>I spoke to another lady by the name of Lethabo who rudely told me that when I have an accident they will deduct this R270,41 because I had told her that I will not be liable for this amount as i also have to sit with rebuilding my credit profile from 3 to 6 months .</p> <p> </p> <p>I am very dissapointed with the service of Miway as I had been their client since 2012 and I only had one claim with them for the windscreen only .</p> <p>Thank you </p>